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Shinjō Station has one side platform and one island platform for the Yamagata Shinkansen. The Ōu Main Line uses half of this island platform, and one of two opposed side platforms. The other side platform is used by the Rikuu West Line. The Rikuu East line uses a notch in one of the side platforms, forming a bay platform. The station has a "Midori no Madoguchi" staffed ticket office and a View Plaza travel agency.